WHEN DO I NEED TO CONTACT CHT FOR INFORMATION?
- Claims
- Eligibility
- Plan benefits
- Requests for ID cards
- Appeals/Grievances
DOES ANTHEM OFFER ANY HEALTH-RELATED PRODUCT AND SERVICE DISCOUNTS?
Yes. Anthem offers select health-related product and service discounts through SpecialOffers@Anthem.
Here are some of the discounts included:
- Health and Beauty
- Alternative therapy, including acupuncture and massage therapy
- LASIK eye surgery, eyeglass frames and accessories and contact lenses
- Fitness centers
- Maternity must-haves, nursery essentials, baby gear and
- Programs related to managing stress, stopping smoking, living lean or successfully managing alcohol
This is just a snapshot of what we have available to ensure you and your family can make the most of your
benefit coverage.
ARE THERE ANY TOOLS OR RESOURCES TO COMPARE COSTS OF VARIOUS PROCEDURES, DIAGNOSTIC TESTS OR OFFICE VISITS?
Yes. Anthem Care Comparison helps you understand the cost differences at local facilities for selected procedures,
diagnostic tests and office visits.
Your health is too important to leave to chance. If different places charge different amounts for the same service,
we think you deserve to know that. Especially if you share in those out-of-pocket costs. Having a clear
understanding of cost and quality can help you make more informed decisions. And that could lead to better
health!
Services included in Anthem Care Comparison are common elective, non-emergency procedures available in your member’s
geographic area. You can select from a list of inpatient procedures, outpatient procedures, diagnostic tests and
office visits. From time to time, new services and features will be added it becomes available.
This innovative tool allows your members to make comparisons based on the quality factors that matter most to them.
Like the number of specific procedures performed, patient safety, facility complication rates, mortality rates and
average length of stay.
ARE THERE ANY HEALTH AND WELLNESS TOOLS AND OTHER RESOURCES AVAILABLE ONLINE?
Yes. Anthem offers a suite of interactive online health-related tools and resources. Health assessments,
Health news, as well as a searchable library of more than 25,000 articles, reports and news stories on a wide
range of health and wellness topics, Preventive health guidelines, Patient safety information, and a Medical
reference encyclopedia of health topics from A to Z.
IS THERE A MOBILE DEVICE PROVIDER FINDER?
Yes, you can search for a health care provider from a Web-enabled cell phone, Blackberry TM, PDA or similar
handheld device. It’s called the Mobile Provider Finder – and it’s the perfect alternative for those on the
go!
HOW DO I FIND A DOCTOR?
Locate in-network providers through Anthem’s online provider finder by going to www.anthem.com and selecting the
find a provider link or calling 1-800-810-2583. The directory allows you to search for both doctors and
health care facilities (including urgent care facilities). A search can be made more specific by choosing a
specialty, entering the name of a doctor or a facility, selecting a gender, languages spoken or if a doctor
is accepting new patients and can serve as a primary care physician. Once the required information is
entered, a list of doctors or facilities that matches the search criteria will display. You’ll save money
if you see a participating Anthem in-network provider or Blue Card participating provider.
WHAT DO I DO IF I NEED TO SEEK CARE OUTSIDE THE STATE OF COLORADO?
You have access to the national Blue Card (BCBS) Network of providers. Just have the provider send your claim
to their local host BCBS plan. You’ll save money if you see a participating Anthem in-network provider or Blue
Card participating provider. If you need to find a participating Blue Card provider call 1-800-810-2583 and ask
for providers in the Blue Card network.
WHY DOES MY CARD HAVE AN ANTHEM LOGO ON IT?
Contractors Health Trust contracts with Anthem in order to provide you with the strongest provider network in
the state of Colorado.
